GEHRIMED is a web-based software service using the enhanced security and cost effective scalability of cloud deployments. A small installation of software onto a client device manages access to the service. This installation detects the client software environment and performs access security validation and optimization based on its environment.
Customer Supplied Software and Hardware
Access to GEHRIMED requires a client-based software installation on a desktop, laptop, or iPad, with current third-party software requirements and hardware recommendations defined in Table 1. Both the web-based software and client software are frequently upgraded to align with evolving software architecture and security standards, and may require updates to customer devices to reserve adequate security and HIPAA compliance. If these requirements change, notification to the Practice is provided as quickly as possible so that customer-supplied software and hardware may be upgraded. If a GEHRIMED problem is isolated to the area of third-party software or hardware, the customer is expected to consult a third-party service for additional support and service.
Table 1: Customer Supplied Software and Hardware Requirements
|OPERATING SYSTEM REQUIRED||SOFTWARE REQUIRED*||HARDWARE
/ SERVICE REQUIRED*
|Windows (PC)||Windows 7, 8, 8.1, or 10||
|iOS (iPad)||iOS 10 or later||
|MacOS||Sierra or later||
*Required for Optimal Performance and Functionality of the GEHRIMED App. In the event that a User experiences technical difficulties with GEHRIMED and the required hardware/software specifications are not met, GEHRIMED Technical Support may recommend the User make Hardware upgrades in order to receive full functionality of the GEHRIMED software.
GEHRIMED requires internet connectivity to remain active, although occasional short disconnections are tolerated. Internet connectivity may be via a wired (for Windows) or wireless network or through a Cellular network card. We do not recommend using a “hot spot” for connectivity, due to the inconsistency of the connection. For providers using the monthly subscription to speech recognition, we recommend a high speed Wireless or 4G LTE connection. If a GEHRIMED problem is isolated to the area of Internet Connectivity, the customer is expected to consult a third-party service for additional support and service.
Dragon 360 Compatible Microphones
GEHRIMED supports custom integration with a Nuance web-based speech recognition service. The following microphones are compatible with this integration using Windows:
- Nuance PowerMic II
- SpeechMike Air
- SpeechMike III
- SpeechMike II
- Olympus DirectRec
For integration using an iPad, any noise-cancelling Bluetooth headset will function.
GEHRIMED assumes that customers use encrypted hard drives to protect all PHI. Data downloaded to customer devices is encrypted by password entry. All GEHRIMED user accounts are password protected and each user account has a set of specifically configured access rights. In addition, double authentication is used to ensure that the user’s access has not been compromised. Authentication methods used for double authentication are SMS messaging and encrypted keys on detached USB drives. Automatic session timeouts are implemented to help protect the equipment from unauthorized access.